Our Policies

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Minimum Commitment

EDUCO adheres to a minimum commitment policy. To maintain active enrolment in our program, students must commit to their requested number of tutoring hours each week. Lack of commitment to the requested number of tutoring hours per week may result in forfeiture of your spot in our program, due to our service's high demand.

Rescheduling

We are flexible in rescheduling sessions due to extenuating circumstances, holidays, etc, provided notice of four or more hours is given in advance to the tutor. However, all sessions falling into this category must be rescheduled within 14 days of the original date of the session, or the session will be forfeited.

No-shows

Failure to provide notice to the tutor of cancelled session or providing less than 4 hours notice will result in the loss of that session.

Satisfaction Guarantee

We are committed to your academic success and confidence in our services. That's why we proudly offer a 100% satisfaction guarantee. Our highly qualified tutors are dedicated to providing personalized and effective instruction tailored to your unique learning needs.If you feel that the program is not working for you, please reach out to us right away and we'll be sure to make it right.